Versand

Last updated: November 12, 2026

Questions about an order: basedcorpindustries@gmail.com (please include your order number).

CP-03 Shipping & Fulfillment

3.1 Processing time. Orders are processed within 3–10 business days after payment. Processing includes order verification, packing, and handing the parcel to the carrier. Orders ship from our fulfillment partners’ warehouses, which may be located outside the United States.

3.2 Delivery time. After an order ships, delivery to US addresses normally takes 7–15 business days. Total time from order to delivery is usually 10–25 business days, and can be longer during the December holiday peak. These are estimates, not guaranteed delivery dates.

3.3 Shipping cost. Standard shipping to the United States is free. Express shipping, where offered, is charged at the rate shown at checkout. International rates and any available options are shown at checkout before you pay.

3.4 Tracking. We email a tracking number as soon as your order ships. Tracking can take up to 3 business days to show its first carrier scan.

3.5 Multiple items. Orders with more than one wrap may arrive in separate parcels with separate tracking numbers.

3.6 International orders. International customers are responsible for any import duties, taxes or customs fees charged by their country, unless checkout states they were already included. Customs processing can add time beyond the estimates above.

3.7 Address accuracy. Please check your shipping address at checkout. If you notice a mistake, email us right away; we can update it only before the order ships. We are not responsible for parcels delivered to an incorrect address entered at checkout, but we will help you work with the carrier to recover it.

3.8 Order verification. We may contact you to verify an order flagged by our fraud screening before it ships (see CP-13 of our Terms of Service). Verification can delay shipping.

CP-04 Delays, Lost Parcels & Delivery Disputes

4.1 Carrier delays. Carriers can be delayed by weather, holiday volume, or customs. If your tracking has not updated for 7 days, or your order has not arrived by the end of the estimated window in 3.2, email us and we will open an investigation with the carrier.

4.2 Lost parcels. If the carrier confirms a parcel is lost, or it has not been delivered within 15 business days after the end of the estimated window, we will send a free replacement or issue a full refund for the undelivered items, at your choice.

4.3 Marked delivered but not received. Please check around your property, with neighbors and household members, and with your local post office, then email us within 14 days of the delivery scan. We will open a carrier claim and share the delivery details (date, time, location and any photo) with you. Where the carrier confirms a misdelivery or loss, we will replace or refund the order.

4.4 Damaged parcels. If your parcel arrives damaged, email us within 7 days of delivery with photos of the package and the product. Damaged items are replaced or refunded under CP-10 of our Refund & Exchange Policy.

4.5 Records. For every order we keep the fulfillment record, the tracking number, and the carrier's delivery scan, and we use them to investigate delivery problems.

Reporting windows above help us act while carriers still hold the records. They do not remove any rights you have under applicable consumer law.